Cancellation Policy

All customers have 2 hours to cancel their order once it has been made. Cancellation requests after 2 hours, 1st Choice will not honor any cancellations after 2 hours.

Return Policy

ALL SALES FINAL, NO EXCEPTIONS. But nevertheless, do not hesitate to contact us if you are not satisfied with your purchase. 

Due to health regulations and hygiene concerns, the Federal Law prohibits us from accepting used human hair products. If the item is removed from its bundle and used in any visible way, all exchanges are null and voided.

For any issues with your product, you must contact us within 24 hours of receiving product by e-mail at info@1stChoiceVirginHair.com or phone 251-345-0550.  Once you receive your order, thoroughly check your delivered items immediately.

All items must be in its original packaging with tags still attached. Hair must be still in its original bundle and not untied at the top.
Items cannot be worn, washed, colored, unraveled, processed, cut, styled, or altered in any way.
Take a photograph of the product(s) and its packaging  send it to us.